Information Technology
he organization intends to appoint an experienced IT service provider for the annual maintenance and technical support of its existing IT infrastructure. The scope of services will cover desktop computers, laptops, servers, network devices, printers, connectivity equipment, and other related infrastructure used across the organization. The selected service provider will be responsible for preventive maintenance, troubleshooting, hardware diagnostics, software-related assistance, network support, and emergency technical services. The vendor will also be required to maintain service records and provide periodic maintenance reports to the IT department.
