Industries We Serve
Confidentiality
Confidentiality Policy
Definition of Confidential Information
- Confidential Information includes all non-public information shared during our engagement, whether in writing, verbally, or electronically - this includes source code, business strategies, technical architecture, financial information, customer data, and any proprietary materials.
- Anything you share with us to build, test, or support your project - including credentials, data samples, and internal documentation - is treated as Confidential Information by default, whether or not it is explicitly marked as such.
Our Obligations
- We keep all Confidential Information strictly confidential and do not disclose it to any third party without your prior written consent.
- Confidential Information is used solely for the purpose of delivering the agreed project or service - never for any unrelated purpose.
- Access to your Confidential Information is limited to the specific team members actually working on your project, on a need-to-know basis.
AI Tools & Your Data
- Where we use AI-assisted development or automation tools as part of building your project, your proprietary code, business data, and confidential materials are not used to train third-party AI models.
- If a specific AI/automation feature within your own project requires processing your data through a third-party AI service (e.g. an LLM API), this is disclosed and agreed with you as part of the project scope - it is never done silently.
What Is Not Confidential
- Information that is already public, or becomes public through no fault of ours, is not treated as confidential.
- Information we lawfully already had, or receive from another source without restriction, is not covered by this policy.
Data Protection & Security
- We apply reasonable administrative, technical, and physical safeguards - including access controls and encryption where appropriate - to protect your sensitive information.
- Credentials and access shared with us for development or support are stored securely and revoked once no longer needed.
After the Engagement Ends
- Upon completion or termination of a project, confidential materials and access credentials are returned or securely deleted, unless you ask us to retain something specific (e.g. for ongoing maintenance).
- Our confidentiality obligations survive the end of the engagement - they don't expire just because the project is finished.
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