Industries We Serve
Privacy Policy
Privacy Policy
Information We Collect
- Information you give us directly - your name, email address, phone number, and any project details you share through our contact forms, callback requests, or emails.
- Technical information collected automatically - IP address, browser type, device type, and general location, mainly through cookies and similar technologies while you browse our website.
- Usage data - which pages you visit, how you found our site, and how you interact with it, used to understand and improve the site experience.
How We Use Your Information
- To respond to your inquiries, prepare proposals, and deliver the services you request from us.
- To send you updates about your project, invoices, and support communication.
- To improve our website, understand what visitors are looking for, and (only with your consent, where required) send occasional marketing updates - which you can opt out of at any time.
AI Automation & Your Data
- As an AI automation software development company, some of our own internal tools and the products we build may use AI/machine learning components. Your personal data submitted through our website forms is not used to train third-party AI models.
- If a service you use on our site (such as a chatbot) is powered by a third-party AI provider, that provider's own privacy practices apply to data processed through that specific feature, and this is disclosed at the point of use.
Cookies & Tracking Technologies
- We use essential cookies required for the website to function, and analytics cookies to understand site traffic - you can control non-essential cookies through the cookie consent banner shown on your first visit.
- You can also disable cookies through your browser settings at any time, though some site features may not work as intended without them.
How We Share Your Information
- We do not sell your personal information to anyone.
- We share information only with trusted service providers who help us run our business (e.g. email delivery, hosting, analytics), and only to the extent needed for them to perform that service.
- We may disclose information if required by law, or to protect our legal rights.
Data Retention
- We retain personal information for as long as needed to provide our services, maintain business records, and comply with legal obligations, after which it is securely deleted or anonymized.
Your Privacy Rights
- You can request access to, correction of, or deletion of the personal information we hold about you at any time.
- You can opt out of marketing communications at any time using the unsubscribe link in our emails, or by contacting us directly.
- Depending on your location, you may have additional rights under applicable data protection laws (such as the GDPR or CCPA) - contact us to exercise any of these rights.
Data Security
- We use reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse, though no method of transmission over the internet is ever 100% secure.
Children's Privacy
- Our website and services are not directed at children under 16, and we do not knowingly collect personal information from children.
Changes to This Policy
- We may update this policy from time to time to reflect changes in our practices or legal requirements. The date of the latest update will be reflected on this page, and continued use of our site after changes means you accept the updated policy.
Contact Us
- If you have any questions about this Privacy Policy or how we handle your data, you can reach us anytime at info@pixelwibes.com.
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